Update, October 4, 2022:
As the Thurston County Housing and Essential Needs (HEN) program undergoes a transition to a new provider, the Office of Housing and Homeless Prevention would like to update the Thurston County community on the program status.
First, Thurston County has selected Catholic Community Services of Western Washington (CCS) as the new HEN provider. The County and CCS are working to finalize the contract which will happen in October. During October the program will transition from the interim case management provider, Partners in Prevention Education (PiPE) and the payment vendor, LiveStories. LiveStories will issue payments in October for November rents with CCS assuming payment responsibilities beginning with December rent payments. Contact information for CCS’s HEN program will be provided after the contract is officially executed. Our expectation is that CCS will be the long-term provider for HEN in Thurston County and no additional transitions are needed.
Second, due to budget limitations and during this period of transition, the HEN program will need to substantially reduce the number of new in-takes that are conducted and will not be able to pay any costs for clients that are not currently housed with HEN. We understand that HEN-eligible clients may have “pledge letters” from CAC for HEN funding dating back to the beginning of the year or beyond. These pledge letters are no longer valid. Pledge letters must come from the HEN provider who is responsible for intake and subsequent funding. Any pledge letters issued by PiPE are also being placed on pause until the program has adequate financial capacity.
Finally, as the program moves forward, any HEN clients who are still HEN eligible and wish to use the program, must be directly referred to the current HEN provider. Pledge letters must come from the HEN provider who is responsible for intake and subsequent funding.
We know this period of transition has resulted in confusion and we are excited to move forward with CCS to bring greater stability and clarity for the HEN program and its clients
If you are in a crisis situation, please call the Crisis Clinic at 360-586-2800. This is a 24-hour phone service offering crisis intervention, emotional support, and resource information. crisis-clinic.org