Bill Payments
Pay your utility bill online
We use Point & Pay to collect secure online payments. The card processor charges a convenience fee of 1% for debit and 2.30% for credit with a minimum fee of $2.00.
Sign up for automatic payments
Customers can avoid paying a transaction fee by signing up for automatic payments.
Utility late fees and shut-offs
Late fees - All accounts that are unpaid after the bill due date are assessed 0.67% interest (8% annually) and 10% penalty on the total balance owed, as allowed by RCW 36.94.150.
Shut-offs - Water service disconnection will result from failure to pay any past due amount by the specified date and time indicated on the mailed delinquent notice.
If you are unable to pay your past-due balance in full, contact us to request a payment plan. A payment plan will help reduce late fees and keep your water on.
Having trouble paying your bill?
We’re committed to keeping our ratepayers connected. If you are experiencing hardship, we have options for you.
Paying in person?
Deliver your payment in person, or drop it off in the secure drop-box outside our offices on Tilley Road during regular business hours.
In-person hours are 8:00 a.m. to 4:30 p.m.
The drop-box is available 8:00 a.m. to 5:00 p.m.