Medic One Goals

​Medic One Mission Statement

"Provide efficient and effective pre-hospital emergency services (EMS) throughout Thurston County (Washington State)"

Vision Statements
  • ​The EMS System will hire and maintain caring, knowledgeable, skilled and competent personnel.
  • The System will consistently seek to improve efficiency and effectiveness in EMS services and response times.
  • The System will be responsive to changes in demands by optimizing services and resources, seeking to maintain or improve services and service coordination.
  • The System will improve public education and knowledge about System services/delivery/agencies/personnel and provide citizen training for EMS access and CPR.
  • The System will maintain an effective organizational and operational structure.
Value Statements
  • ​We value a "Service to the Community" philosophy
  • We value excellence in EMS skills, training, experience and knowledge
  • We value ethics, honesty, accountability and service excellence
  • We value service quality as expressed by efficiency, efficacy, response time, customer service and common sense.
  • We value well-integrated emergency medical and fire services
  • We value public participation and customer feedback
System Goals: CARES


  • Provide and promote ongoing quality training of ALS and BLS Responders.


  • Facilitate provision of state-of-the-art Emergency Medical Dispatch through ongoing evaluation and review of services provided by TCOMM (Thurston Communications).
  • Assist and support fire service in the retention of qualified and motivated EMS volunteers.
  • Facilitate the provision of an effective BLS (Basic Life Support) transport system at a reasonable cost to the public.


  • Maintain a system that is appropriately responsive to the relationship between EMS supply and demand related to population growth and demographic change.


  • Maintain an effective and efficient fiscal management system that accounts for all policies, services, supplies and resources.
  •  Facilitate the provision of an effective BLS (Basic Life Support) transport system at a reasonable cost to the public.


  • Ensure an organizational structure that provides for an effective, efficient decision making process.
  • Maintain an effective and efficient EMS system through networking and coordination among all providers and participants in the system.
  • Establish a reliable data system that will adequately describe current operations for ongoing management needs and provide meaningful tools for future operational needs.
  • Create and maintain a comprehensive public involvement, relations, and education program.