Skip to main content

Thurston County, Washington

The content on the Thurston County website is currently provided in English. We are providing the “Translation” for approximately 10 languages. The goal of the translation is to provide visitors with limited English proficiency to access information on the website in other languages. The translations do not translate all types of documents, and it may not give you an exact translation all the time. The translations are made through an automated process, which may not result in accurate or precise translations, particularly of technical and legal terminology.

How to Set up or Cancel Inspections & Get Results By Phone

The Thurston County Building & Construction Site Inspection Line is an automated phone line that is available 24-hours a day. It prompts you as you go, and will let you schedule or cancel inspections, get inspections results, and leave a message for inspectors - all in a single call.

Step 1  What you need before you call 

  • Open or print the complete Phone System Guide (PDF) if you want details about all options.
  • A mobile or touch-tone phone.
  • The permit number for the site you want inspected (It’s on the issued permit).
  • The 3-digit inspection number. Only works for inspections with a 3-digit number. Inspections not on this list can't be scheduled with this system.
  • A pen & paper to write down info.

Step 2  Call (360) 786-5489 

  • The system will ask you questions and give you options.

Step 3  Press the number for the option you want & follow the system prompts

  • 1 to Schedule inspection
    • Only schedule 1 inspection at a time, in the order on Building & Constuction Site Inpsections.
    • System error may occur If you try to set up more than 1 inspection, or if you attempt to set them up out of order.
  • 2 to Cancel
  • 3 to Get Inspection Results
  • 4 to get hours and staff phone directory.
  • 0 to leave a message, or speak to staff if available.