Thurston County facilities are now open to the public with restrictions, including maintaining physical distancing of at least six feet at all times and, per the Washington State Secretary of Health’s face covering order wearing a cloth face covering or mask. If you come to county facilities, please be prepared for potentially long wait times or lines due to distancing guidelines. We continue to encourage residents to access county services online, by phone, by email, or through the use of drop boxes located outside of county buildings.
The availability of remote services vary by office and department.

Click here for office and department contact information
Click here for information on COVID-19

Ratepayer Services

Our friendly staff can answer questions about your stormwater fee statement, help you locate the storm drains and pipes on your property, or provide technical assistance if you're experiencing drainage problems on your property.  How can we help you today?


Contact us  |  Find a stormwater contractor  |  Get help locating your storm drain  |  Report dumping & spills  |  Report flooding in your neighborhood  |  Request a drainage consultation  |  Take a workshop  |  Learn how your stormwater fee is calculated  |  Look up your current stormwater fee