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FOR IMMEDIATE RELEASE: Wednesday, May 23, 2018
Sonya Kroese, Emergency Management Coordinator, (360) 867-2817, or email at 

  Thurston County Releases new Alert Notification System, Smart911 in coordination with Thurston 911 Communications

​OLYMPIA – Thurston County - in partnership with the cities of Lacey, Olympia, Rainier, Tenino, Tumwater, Yelm and the Town of Bucoda - and Thurston 911 Communications are launching new emergency notification systems as part of a continued effort to improve community safety and citizen preparedness. Starting today, Thurston Community Alert will serve as the County's official notification system.

 Citizens are encouraged to sign up for Thurston Community Alert by navigating to the Thurston County Emergency Services page at There they will have an opportunity to provide their notification preferences and opt into notification lists based on their location and interests.

 "Our number one priority during an emergency situation is community safety, and this is a great tool to provide crucial and timely information to citizens," said Sonya Kroese, Emergency Management Coordinator. "Across the County, Thurston Community Alert is the first means of communication to the public in the event of an emergency."

 Smart911 is a companion product to Thurston Community Alert, and citizens will have an opportunity to create a Smart911 Safety Profile During the subscription process.


 Smart911 allows citizens to create a Safety Profile for their household that includes any information they want 911 and response teams to have in the event of an emergency. When a citizen makes an emergency call, their Safety Profile is automatically displayed to the 911 dispatcher, allowing them to send the right response teams to the right location with the right information.

 Citizens can also sign up for Smart911 directly at All information provided in the Safety Profile is private and can only be seen by emergency response personnel in the event of an emergency.

 "Smart911 saves critical time in an emergency and has proven to save lives nationwide," said Keith Flewelling, Thurston 911 Communications Executive Director. "The additional information provided in a Smart911 Safety Profile can help us respond faster and more efficiently."

 With Smart911, citizens can input important information like allergies or special needs that are important for first responders to know before arriving to the scene. Smart911 also allows citizens to link both home and work addresses to mobile phones, which allows for a more detailed, rapid response.


County Commissioners:

John Hutchings
District 1

Gary Edwards
District 2

Tye Menser
District 3