Thurston County facilities are open to the public with safety measures to slow the spread of COVID-19 and protect public and employee health. Learn more here.
Click here to make a COVID-19 vaccine appointment now.

Rent Assistance

More Information

Social Media

Follow us on social media for the latest information and resources about COVID-19.




Have you been impacted by the COVID-19 pandemic and need help with rent and utilities?

You might qualify for 2021 Rent Assistance.

How Do I Make An Appointment?

  • Apply online or by phone with Community Action Council.
  • (360) 438-1100, Press 8 for Housing. Open Monday-Thursday 7:00am-5:00pm
  • Or visit their website
Eligible Households
  • Have 2020 or current gross income at 80% or less of Area Median Income (AMI). Households with incomes at 50% or less of AMI and those currently on unemployment will be prioritized.
  • Are experiencing financial hardship directly or indirectly due to COVID-19.
  • Are at risk of experiencing homelessness or currently experiencing housing instability.
  • Most non-traditional or informal rental situations, including hotel stays, mobile home lot rentals and single room rentals can be covered.
Number of household members80% of AMI (Thurston County)


What Do I Need To Apply?

  • Income verification for all household members (W-2s, pay stubs, etc.).
  • Lease or rental documents.
  • Any unemployment documentation.
  • Landlord contact information, including email.
  • You are not required to provide immigration status.

How Much Of My Rent & Utilities Can Be Covered?

  • This program can cover rent up to 150% of Fair Market Value and not more than the total amount owed.
  • This program can cover rent past due since March 13, 2020.
  • This program can cover three months of future rent at a time. Households can reapply after each three-month period for up to 12 months of total assistance.
  • This funding can assist with past due utilities, including Internet.

How Can Landlords Participate?

  • Landlords can share this opportunity with their tenants and encourage them to apply.
  • Landlords will need to provide their most recent W-9 form and lease or rental documents.
  • Rent payments go directly to landlords. They'll need to agree to accept payment from Community Action Council.

How Is 2021 Rent Assistance Funded?
To help address the economic impacts the COVID-19 pandemic has had on low- and moderate-income households, Thurston County is providing rent and utility assistance to help people maintain their housing.  Through a mix of local, state and federal funding, these resources are targeting low- and moderate-income renter households who need assistance paying rent, past due utility bills and other eligible housing costs.  This program benefits both renters who are struggling to make payments as well as the property owners who may have lost rental income during the pandemic.   

Additonal Resources

Public Health and Social Services Contact Information

  • During business hours call 360-867-2610
  • WA Relay: 711 or 800-833-6388
  • Public health emergency call 1-800-986-9050
  • Medical emergency call 911
  • COVID-19 Business Group

State COVID-19 Assistance Hotline 

  • Call 1-800-525-0127 
    • Then press #
  • Hours:
    • Monday through Friday 6:00am - 10:00pm
    • Saturday and Sunday 8:00am - 6:00pm
  • Language
    • Press 2 for Spanish
    • For other languages wait and request an interpreter
  • Or text 'Coronavirus' to 211-211
    • For Spanish reply 'esp' to the hotline message